TERMS AND CONDITIONS

PAYMENT

  • Payments can be made via credit card or PayPal. 
  • Katherine Victoria accepts Visa, Mastercard and American Express. 
  • All payments are processed via e-way, this is an electronic payment gateway that enables us to safely and securely accept payments online.   Please get in touch at sales@katherinevictoria.com if you have any questions about this service.  
  • All prices are shown in New Zealand dollars.  If you are out-side of New Zealand this is relevent to the daily exchange rate.  Please check at xe.com at the time of purchase for current rate.

PRIVACY

Your privacy and the security of your personal information is important to us.  Your details including name, address, phone numbers and email addresses will not be released, sold or rented to any entities or individuals outside of K V Designs Ltd.  We do not store your credit card details, all credit card purchases are processed through either e-way or PayPal’s secure payment gateways.

PRE ORDERS

  • Pre-order dates are estimated delivery dates only.
  • We endeavour to deliver your item on time and will keep you up to date by emailing you when your item has been dispatched.
  • In the unlikely event of delivery being delayed or the pre-ordered item being unavailable you will be notified by email. 

 CREDIT NOTES

  • Credit notes are issued in New Zealand dollars. 
  • Once issued, the credit note will remain valid for a period of 3 months.
  • Once the credit note has been redeemed it cannot be cancelled or refunded. 
  • Items purchased using a credit note can be exchanged but not refunded.
  • If the credit note is a lesser amount than the purchase then the recipient can pay the difference online via another one of our payment methods at the checkout. 

By placing an order online at katherinevictoria.com you are agreeing to our Terms and Conditions and privacy policy.  We reserve the right to change any information on the katherinevictoria.com website at any time, so please make sure you come back from time to time and check our Terms and Conditions and privacy policy for any updates.      

Katherine Victoria is the trading name of K V Designs Limited, a registered company owned and operated in New Zealand. Our registered address is 95 Constable Street, Newtown 6021, Wellington, New Zealand.

Intellectual Property - All products on this web site are copyright and belong to K V Designs Ltd.  “Katherine Victoria” is a registered trademark. 

All product imagery that appears on our website portrays the colour of the items as accurately as possible.  Katherine Victoria cannot guarantee that your device’s display will match the garment exactly. 

Discount codes cannot be used with any other offers or promotions, including sale items.  Sale or promotional items are only valid for a limited time, items purchased outside of this timeframe are sold at full price.